LagoonLane Appliance Repair (we, us, our) is committed to maintaining the privacy and protection of your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit our website or use our services. By engaging with our website or services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We collect personal information from you when you fill out a call request form on our website. This information may include your name, phone number, email address, and any other information you choose to provide. We also automatically collect non-personal browsing data through the use of cookies and web beacons to improve user experience and analyze website usage.

Use of Information

The personal information collected through our call request form is used to contact you regarding your service request and to provide you with information and support related to our services. We and our partners may contact you via phone, email, or text for service-related purposes. Non-personal browsing data is used to enhance the functionality and performance of our website.

Sharing of Information

We may share your information with our trusted partners for operational and service needs. These partners are obligated to maintain the confidentiality and security of your personal information. We do not sell or lease your personal information to third parties.

Your Rights

By contacting us or submitting a service request form, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any claims or disputes will have a maximum compensation limited to $100. Additionally, you are responsible for bearing your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out of receiving communications from us, please contact us at (305) 306-3963. Please note that opting out may impact our ability to communicate with you about your service requests and provide optimal service.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Changes to this Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. The revised Privacy Policy will be effective immediately upon posting on this website. Your continued use of the website and services after any modifications indicates your acceptance of the new Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at (305) 306-3963.